Francette | Heeled Sandals with Fringes

Our customer support is available 24 hours a day, 7 days a week, during the closure period.

Send us an email at support@verenzaz.com or leave us a message through our contact page. We will respond within 24 hours.

Yes, you can return your order within 30 days of delivery, provided that the products are intact and in their original packaging.

As we will be permanently closing our business soon, we ask that you contact our customer service team before requesting a return, so that we can guide you through the entire process.

No, this is our final sale. After 25 years of dedication, Verenza will permanently close her atelier in 2026.

Once the stock is sold out, each piece will be one of a kind and will no longer be available..

Of course. As soon as your order has been shipped, you will receive a confirmation email with the tracking number and the corresponding link, so you can track your order’s journey. Don’t forget to check your spam folder as well.

You can also track your order at any time by entering your order number and email address on our “Track Your Order” page.